Accessibility Statement

Updated: November 2023 

Zero Technologies, LLC (“Zero Water”, “us”, “we”, “our”) is a leading manufacturer of water filtration systems and uses its website, www.zerowater.com.com (“the Website”), to provide excellent service to all of its customers and potential customers. We are committed to accessibility for all persons, including people with disabilities. We believe that everyone should have the opportunity to navigate, interact, and engage with the Website, regardless of their abilities. We are therefore working to make the Website as accessible as possible, and this website is currently undergoing remediation.  

Our ongoing accessibility and remediation effort works towards conforming the Website to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria.  See, https://www.w3.org/TR/WCAG21/ . These guidelines not only help make web content accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability. 

While we strive to provide an accessible experience for all users, we acknowledge that some limitations may exist. These limitations may be a result of factors beyond our control, third-party integrations, or technical constraints. We are committed to minimizing these limitations and welcome your feedback to help us improve. 

To access and use our Website optimally, we recommend using the latest versions of popular web browsers, such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. Please ensure that you have JavaScript enabled in your browser settings for an enhanced user experience. 

Our Website has been or is being tested in various environments to ensure its compatibility and functionality. These include desktop browsers on Windows and macOS, as well as mobile devices running Android and iOS. We strive to provide a consistent experience across different platforms and screen sizes. 

We appreciate your support and feedback as we work towards enhancing the accessibility of our Website. Your feedback is invaluable in helping us improve and provide an inclusive online experience for everyone. 

If you encounter any difficulties viewing or navigating the content on the Website, or wish to submit your feedback regarding the accessibility of our Website, please email our team at customerservice@zerowater.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. Alternatively, you may call us at 1.800.503.2939 (Monday – Friday 8:00AM-8:00PM CST). We value your input and will make every effort to address any issues promptly.