How does it work?
Why is the cap on my reservoir is not closing?
Ensure you line up the tab correctly, and apply pressure when making your ¼ turn.
What Does the EcoFilter Remove?
What does the EcoFilter remove?
Performance data sheets for all of our products can be found on our Performance Certifications page.
Eco Filter Troubleshooting
Why does my filter not get to 000 TDS?
The EcoFilter was designed to reduce Chlorine taste and odor. Your TDS meter should not be used on this device.
How long do I presoak my filter?
Once you have removed your filter from packaging, rinse in cold tap water for 15 seconds to remove any surface carbon.
How long does my filter last? How do I gauge end of life for my Ecofilter?
We suggest making a note in your calendar. Roughly based on 6 months: 11 glasses of 8oz water daily.
How do I dispose of expired filter?
Dispose of your expired filter in your trash bin.
What item does this Ecofilter fit in?
Fits EcoFilter 10 cup Pitcher from Culligan ZeroWater #ZP-010ECO
What material is the EcoFilter?
The EcoFilter is made of a wrapped carbon fiber technology.
Care & Maintenance
How do I clean my pitcher?
Hand wash your device with mild soap and rinse clean.
Certifications
Is Ecofilter certified?
The EcoPitcher and EcoFilter are certified by NSF International for standards 42 for the reduction of the claims specified on the Performance Data Sheet and at www.nsf.org.
Warranty
What is the EcoFilter Warranty?
Zero Technologies, LLC warrants the EcoFilter Pitcher to be free from manufacturing defects for 90 days from the date of purchase, when used in compliance with the Owner's Manual. During this 90-day period, if you discover a manufacturing defect in your we will replace the parts free of charge. To file a warranty claim, call 1-800-503-2939 or Contact Us. Dated proof of purchase required.